Chain of custody

Incoming sample intake

Match every physical package to its digital order before it enters the testing queue.

Expected before close03 packagesOne priority shipment · UPS by 2:00 PM
Received today07All matched
Needs attention01Tracking mismatch
Median check-in2:18Minutes per package
Expected shipments

Reconcile the package

Carrier timing is shown alongside the order record so staff know what should arrive next.

Order / sampleClientCarrierExpectedStatusAction
RERetatrutide referenceRUO-2841Cedar BiosciencesUPS1Z37X81A039214Today · 2:00 PMExpected
CJCJC-1295 referenceRUO-2844Kestrel ResearchFedEx7815 2204 9183Today · 3:35 PMExpected
NMNMN powderRUO-2843Northline LabsUSPS9405 5036 9930TomorrowExpected
Exception queue

One tracking number needs review.

RUO-2840 was submitted with a carrier number that has not received an origin scan.

Intake standard

Scan before opening.

The package, order, sample IDs, and photo record are reconciled in one step.